Enable pop-ups for Atera in your browser.You can decide to set TeamViewer as your default remote access for connecting with customers by clicking the Set as Default button. Note: You can select the TeamViewer version, or enter your TeamViewer host link, which is found on the Host module screen. Paste the API Token key and the Configuration ID in their respective fields, then click on Save. Note: If you would like to allow account assignment via the Assignment Tool, please check the box.ĩ. In the case of newly configure hosts, the API key will be displayed after you save your new Host. Copy the API Token that will appear under Allow account assignment, as well as the Configuration ID. On the Host Module, make sure to have the option Allow account assignment enabled.Ĩ. Note: If you do not have a Host Module, click on +, to create one.ħ. Click on Design and Deploy (in the side menu), and select the host module that you want to use. To locate your API Token access your TeamViewer Management Console.Ħ. Select the Corporate License option, here all fields will need to be filled in for the integration to work.ĥ. You also have the option to link your TeamViewer Corporate license with Atera.ģ. Important Note: You'll need to ensure that TeamViewer is installed on your customers' devices. You also have the option to set TeamViewer as the default remote access method. If you have a TeamViewer Business or Premium license, select the 'Business/Premium License' option. On the settings page, go to Remote access, then click on TeamViewer.ģ. In the Admin menu (on the side panel), click on Settings.Ģ. Set up TeamViewer Business / Premium licenseįor TeamViewer Business or Premium license, follow the steps below to learn how to set it up.ġ. However, if there are no hosts listed on the console, then the hosts you add on Atera will be copied to the TeamViewer management console.
We won’t overrun any of the existing organizational structure. The customer/host listings, groupings, or hierarchies on your TeamViewer Management Console will remain untouched. Once you have a TeamViewer license, you can add visual customizations and customize a myriad of additional settings on the Management console that TeamViewer provides you. If you don't have one, you can purchase it at TeamViewer. Note: You'll need to have a valid TeamViewer license.
Setting up your TeamViewer account on Atera is easy, and only entails entering your TeamViewer credentials.
Connect to an unlimited number of customers, with up to three remote sessions available at any one time. Provide instant remote support for your customers by securely connecting to their computers, accessing files and applications, and troubleshooting problems anywhere, anytime. With our easy-to-use TeamViewer integration, remotely connect to your customers' computers with one click.
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